Client Testimonials
Below are client testimonials reafirming the calibre of work undertaken for them over many years.
St Martin's Youth Centre
JustAdmin (formally Audio & Copy Typing Services) has worked for the Trustees of the Management Committee for over 25 years providing full admin and secretarial support particularly to the Vice Chair. This has included all HR admin, fundraising via obtaining grants & reporting thereof, organising events, dealing with all Charity emails & correspondence etc.
"Debbie has gone above and beyond expectations for many years and is a valuable member of the team."
(Bridget Cameron BEM, Vice Chair, Management Committee)
HALOW (Birmingham)
JustAdmin (formally Audio & Copy Typing Services) worked for this charity for over 15 years providing admin and secretarial support to the Board of Trustees. Work undertaken including all HR, payroll, charity email, website maintenance, research, and when short staffed, managing a very busy prison visitors' centre.
"Due to recent changes within the prison procurement process, HALOW (Birmingham) no longer runs prison visitors' centres in the Midlands. To this unfortunate end, the charity will be closing and we will no longer require the exceptional services of Debbie as our Administrator, who, has worked endlessly for the charity to a professional standard throughout this time. She has also shown empathy, understanding & resilience when stepping in at short notice to manage one of our visitors' centres during Covid. She is an amazing 'all-rounder' who is able to adapt to any situation thrown at her."
(Jane Bailey, Chair, Board of Directors)
Crossland Surveyors
As a practice of Chartered Building Surveyors, a variety of reports and correspondence for this business has been produced over many years. Work was provided via digital audio files and typed into a template form. Often work wa required at very short notice with a quick turn-around from start to submission.
"Very accommodating, even when put under pressure to meet our deadlines. Work always completed to a professional standard utilising exceptional admin and secretarial skills."
Gurdip Chamba BSC (Hons), MRICS Chartered Surveyor
Examples of services provided:
- Typing e.g., reports, policies & procedures, minutes, correspondence, emails, books, poetry, magazine articles, property particulars, HR documents etc
- Inbox Management; filtering emails, responding to emails
- Diary Management; For Directors, senior Managers, Trustees, Partners & own
- Telephone Enquiries; From work colleagues, staff members, stakeholders, general public
- Event Management, organising training, fundraising events, social events, shows & exhibitions, meetings, etc
- HR including job advertisement, candidate shortlisting, arranging interviews, interviewing candidates, onboarding, obtaining references & DBS checks, training, grievances, exit meetings
- Payroll - Sage & Xero - including recording sickness & holiday entitlements
- Funding Applications; completing funding applications & producing interim and final reports to the funder
- Minute Taking & distribution thereof
- Digital Audio Transcribing, e.g. transcribing police interviews, grievance procedures, conference speakers
- Data Input, e.g. within bespoke prison CSM systems of visitors' information etc
- Management; office staff & rotas, office day-to-day management, running of prison visitors' centre, managing all admin support of an apprentice training centre
- Website, e.g. updating/ editing text & pics
- Safeguarding, e.g. of prisoners & their families, apprentices etc
- Reception; answering phones, dealing with queries, face to face contact with visitors etc
- Temporary cover; working on a temporary basis covering a variety of roles and tasks to suit client needs
Professional Business Clients
Professions worked with:
- Architects
- Building Surveyors
- Residential Estate Agents
- Commercial Estate Agents
- Publishing
- Charities
- Solicitors - criminal, conveyancing
- Quantity Surveyors
- Education Appeals
- Planning Permission Appeals Consultant
- Apprenticeship Provider
- Private Dental Practice
- Schools
- Training Provider
Individual or Self- Employed Clients
Private individuals:
- Book Authors
- Poetry Authors
- Students
- Self-employed individuals running their own small business
